RETURN & REFUND POLICY — LabubuDepot

We want you to be completely satisfied with your purchase from LabubuDepot. If something isn’t right, our return and refund process is designed to make it easy and fair.

We accept returns within 30 days of delivery, provided the product is unused, unopened, and in its original packaging. Due to health and safety regulations, we cannot accept returns of opened or used supplements unless they arrived damaged or defective.

To start a return, please contact our customer service team with your order number and reason for return. We’ll send you the return instructions and address. Please use a trackable service for safe return delivery.

Once your returned item is received and inspected, we’ll process your refund within 5–7 business days to your original payment method. You’ll be notified via email once your refund is complete.

If you received a damaged or incorrect product, contact us within 30 days of delivery. Provide photos of the product and packaging to help us resolve the issue faster. We’ll offer a replacement or full refund, including shipping costs.

Return shipping is free for defective or incorrect orders. In other cases, customers may be responsible for return postage.

We value your trust and promise to handle every return request with fairness and efficiency.

📍 Address: 1620 Enclave Parkway, Houston, TX 77077
📧 Email: help.labubudepot@gmail.com